LATAM Senior Engagement Manager: Strategic Programs Growth

Databricks Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Databricks is seeking a Senior Engagement Manager to act as a trusted advisor within the Forward Deployed Engineering organization for LATAM customers. You will independently lead large, cross-functional programs and drive significant value realization across assigned accounts.

The role focuses on strategic leadership, end-to-end PS&T programs, and identifying growth opportunities while aligning with Sales and GTM teams. Travel may be required up to 25–50%.

Qualifications

• 7-10 years running a Professional Services line of business.
• 10+ years in senior customer-facing roles with a mix of influencing and execution.
• Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
• Strong knowledge of Databricks architecture, competitors, and migration benefits.
• Proven track record of managing large-scale program plans and service delivery.
• Ability to travel up to 25-50% as required.

Responsibilities

• Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
• Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for CoEs and migrations.
• Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
• Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
• Proactively monitor customer sentiment and take corrective actions or elevate to ensure high satisfaction.

Skills

Strategic leadership

Advanced selling

Account growth

Cross-functional alignment

Customer sentiment

Tools

Databricks architecture

Job description

Databricks is seeking a Senior Engagement Manager to act as a trusted advisor within the Forward Deployed Engineering organization for LATAM customers. You will independently lead large, cross-functional programs and drive significant value realization across assigned accounts.

The role focuses on strategic leadership, end-to-end PS&T programs, and identifying growth opportunities while aligning with Sales and GTM teams. Travel may be required up to 25–50%.