LATAM Enterprise Growth Lead

SPACE EXPLORATION TECHNOLOGIES CORP; Hawthorne (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Paid parental leave

3 weeks of paid vacation

10 or more paid holidays per year

Job summary

SPACE EXPLORATION TECHNOLOGIES CORP is seeking a STARLINK ENTERPRISE ACCOUNT LEAD to manage relationships with enterprise customers in Latin America. The role involves onboarding, account management, and driving customer satisfaction for Starlink's services.

Ideal candidates will have a bachelor's degree or equivalent experience, along with strong skills in project management and customer-facing roles. Fluency in English and Spanish is required, and the position includes working on critical operational milestones.

Qualifications

• 2+ years in consulting or project management.
• 1+ year in a customer-facing role.

Responsibilities

• Act as primary contact for enterprise customers.
• Deliver impeccable customer service in the LATAM region.
• Retain and grow value of LATAM accounts.

Skills

Fluent in English

Fluent in Spanish

Customer service

Project management

Problem-solving

Technical knowledge of Starlink

Education

Bachelor's degree in engineering or business

High school diploma or equivalent with 2+ years of experience

Job description

SPACE EXPLORATION TECHNOLOGIES CORP is seeking a STARLINK ENTERPRISE ACCOUNT LEAD to manage relationships with enterprise customers in Latin America. The role involves onboarding, account management, and driving customer satisfaction for Starlink's services.

Ideal candidates will have a bachelor's degree or equivalent experience, along with strong skills in project management and customer-facing roles. Fluency in English and Spanish is required, and the position includes working on critical operational milestones.