LATAM Ad Solutions Manager - Revenue Growth

TikTok; Miami (NM); On-site; USD 90,000 - 130,000; Full time

Job summary

TikTok is seeking a Client Solutions Manager to join the Global Business Solutions team in Miami, reporting to the Client Solutions Lead. You will manage post-sale relationships, provide consultative support, and optimize complex opportunities to drive revenue for CAM markets.

The role requires data-driven storytelling, proficiency in Spanish and English, and the ability to educate clients on TikTok ad products and measurement strategies.

Qualifications

• Must be willing to work out of our office in Miami, FL.
• Experience in digital marketing and understanding of digital platforms ecosystem.
• Experience in account management / client services roles (external or internal).
• Ability to analyze data and identify insights to optimize results.
• Track record of supporting revenue goals.
• Experience in performance advertising and managing significant, complex and scaling challenges.
• High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-speaking markets.

Responsibilities

• Manage and grow post-sale client relationships in your book of business, work with a consultative approach and become an expert in your managed industries
• Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client business goals
• Grow revenue, educate and lead upsell conversations with clients post initial sale
• Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies
• Lead measurement strategies for clients, tracking metrics and finding insights to drive "test and learn" mindset in clients, working closely with Latam TikTok Measurement Team
• Consult and coach clients and agencies to achieve greater results on TikTok solutions
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Skills

Digital marketing

Account management

Data analytics

Bilingual Spanish/English

Job description

TikTok is seeking a Client Solutions Manager to join the Global Business Solutions team in Miami, reporting to the Client Solutions Lead. You will manage post-sale relationships, provide consultative support, and optimize complex opportunities to drive revenue for CAM markets.

The role requires data-driven storytelling, proficiency in Spanish and English, and the ability to educate clients on TikTok ad products and measurement strategies.