Last Mile Process Lead — Operations & Safety

Amazon Inc.; Great Falls (MT); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon.com Services LLC in Great Falls, MT is hiring a Process Assistant (full-time) to help run the Last Mile operation. You will allocate labor, lead meetings, assign duties, and coordinate with internal and external suppliers to keep deliveries on time.

The role emphasizes safety, process adherence, and continuous improvement, with a focus on tracking performance metrics, mentoring associates, and supporting Area Managers as needed.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Skills

Flexibility

Physical stamina

Team collaboration

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amazon.com Services LLC in Great Falls, MT is hiring a Process Assistant (full-time) to help run the Last Mile operation. You will allocate labor, lead meetings, assign duties, and coordinate with internal and external suppliers to keep deliveries on time.

The role emphasizes safety, process adherence, and continuous improvement, with a focus on tracking performance metrics, mentoring associates, and supporting Area Managers as needed.