Last Mile Process Specialist — Flexible Schedule

Amazon; Southern Pines (NC); On-site; USD 30,000 - 33,000; Full time

Job summary

Amazon is hiring a Process Assistant (Full-time) to support Last Mile operations in Rural Super Rural (RSR). The role involves labor allocation, leading meetings, assigning duties, and coordinating with internal and external suppliers to keep delivery processes efficient.

You’ll track metrics, support safety initiatives, and ensure SOP adherence while maintaining daily production goals and clear communication across teams.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Skills

Microsoft Office

Flexibility

Communication skills

Safety awareness

Education

High school or equivalent

Tools

OPEX tools

Job description

Amazon is hiring a Process Assistant (Full-time) to support Last Mile operations in Rural Super Rural (RSR). The role involves labor allocation, leading meetings, assigning duties, and coordinating with internal and external suppliers to keep delivery processes efficient.

You’ll track metrics, support safety initiatives, and ensure SOP adherence while maintaining daily production goals and clear communication across teams.