Last Mile Process Assistant & Team Coach

Amazon

Grand Island (NE)

On-site

USD 26,000 - 34,000

Full time

14 days+

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Job summary

Amazon.com Services LLC in Grand Island, Nebraska is seeking a full-time Process Assistant to help manage labor, lead meetings, assign duties and provide direction within Last Mile operations. You will monitor metrics, support standard operating procedures, and contribute to safety initiatives while supporting area managers and associates.

The role requires basic Excel/Office skills, a high school diploma, and the ability to work flexible hours including weekends and nights.

Qualifications

1+ years of Microsoft Office products and applications experience.
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

Track and report ATS/labor hours.
Occasionally assist with production duties, train associates and verify SOP compliance.
Ensure successful area performance through tracking and reporting metrics.
Independently assess all aspects of associate work performance and provide timely and detailed feedback.
Participate in Operational Excellence initiatives.
Maintain a full understanding of workflow and daily production goals.
Review and update SOPs as required.
Identify and address safety hazards within the work area and participate in safety initiatives.
Coach associates on ways to work safely at all times.
Ensure all job injuries are reported timely in accordance with policies.
Provide vacation coverage for Area Managers.