Last Mile Ops Lead: Process & People Coach

Amazon; Florence (SC); On-site; USD 30,000 - 33,000; Full time

Job summary

Amazon is seeking a Process Assistant to join our Last Mile operations in Florence, SC. You will help manage daily department duties, allocate labor, lead meetings, and coordinate with internal and external teams to keep packages moving.

The role requires basic Microsoft Office skills, a high school diploma, and flexibility to work nights, weekends, or holidays. You will contribute to safety, productivity, and meeting performance goals in a fast-paced environment.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Skills

Microsoft Office

Education

High school or equivalent

Job description

Amazon is seeking a Process Assistant to join our Last Mile operations in Florence, SC. You will help manage daily department duties, allocate labor, lead meetings, and coordinate with internal and external teams to keep packages moving.

The role requires basic Microsoft Office skills, a high school diploma, and flexibility to work nights, weekends, or holidays. You will contribute to safety, productivity, and meeting performance goals in a fast-paced environment.