Last Mile Ops Leader: Team Coaching & Dispatch

RXO Inc.; Richmond (VA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) retirement plan with company"s

Health insurance

Paid holidays

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services. You will handle day-to-day operations, train staff, and optimize routes to improve efficiency and safety.

The role requires 4 years of operations experience and proficiency with Microsoft Office. Strong leadership and communication skills are essential for success in a fast-paced environment.

Qualifications

• 4 years of experience in operations.
• Experience with Microsoft Office.

Responsibilities

• Foster teamwork and provide daily support to a group of associates to ensure process efficiency.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Operations experience

Microsoft Office

Leadership

Communication skills

Tools

N/A

Job description

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services. You will handle day-to-day operations, train staff, and optimize routes to improve efficiency and safety.

The role requires 4 years of operations experience and proficiency with Microsoft Office. Strong leadership and communication skills are essential for success in a fast-paced environment.