Last Mile Ops Lead - Dispatch & Team Coaching

RXO Inc.; West Columbia (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match

Pre-tax accounts

Disability & life insurance

EAP

Leadership development

Paid time off

Job summary

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services. You will drive day-to-day operations, train staff, and leverage metrics to identify improvements for safety, quality, and productivity.

The role emphasizes leadership and cross-functional collaboration within RXO's last-mile network. Key responsibilities include route optimization, carrier dispatch, and developing teams to meet customer expectations.

Qualifications

• 4+ years of experience in operations and Last Mile or related field.
• Strong verbal and written communication skills.
• Proven leadership abilities and team development.

Responsibilities

• Coordinate with site leadership to support home delivery services and day-to-day operations.
• Use metrics to identify improvements and create actionable plans.
• Train and develop carriers, dispatchers, and warehouse staff to meet performance goals.
• Manage dispatch of contract carriers and resolve issues throughout the day.
• Collaborate with Operations Manager to optimize routes and operations.

Skills

Leadership

Operations management

Logistics

Communication

Team training

Microsoft Office

Tools

Microsoft Office

Job description

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services. You will drive day-to-day operations, train staff, and leverage metrics to identify improvements for safety, quality, and productivity.

The role emphasizes leadership and cross-functional collaboration within RXO's last-mile network. Key responsibilities include route optimization, carrier dispatch, and developing teams to meet customer expectations.