Last Mile Operations Lead - Dispatch & Team Leader

RXO, Inc.; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts to help streamline

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, volunteer

Job summary

RXO, Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership and support home delivery services. You will manage day-to-day warehouse operations, lead a 15–20 person team, and drive improvements in safety, quality, and productivity.

The role requires strong leadership, detail orientation, and experience in logistics. You will train staff, partner with carriers, and help optimize routes to boost efficiency.

Qualifications

• 2 years of experience in a supervisory role.
• 5 years of experience in logistics and/or transportation.
• Experience with Microsoft Office.

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Education

Bachelor's degree or equivalent related work or military experience

Tools

Microsoft Office

Job description

RXO, Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership and support home delivery services. You will manage day-to-day warehouse operations, lead a 15–20 person team, and drive improvements in safety, quality, and productivity.

The role requires strong leadership, detail orientation, and experience in logistics. You will train staff, partner with carriers, and help optimize routes to boost efficiency.