Last Mile Operations Leader - XL Delivery

ForthRight Strategies LLC; Austell (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

ForthRight Strategies LLC, located in Austell, GA, is seeking an experienced Operations Manager for its Amazon delivery service. In this full-time role, you will lead daily logistics operations, manage team performance, and ensure exceptional delivery standards.

The ideal candidate has over 3 years of experience in logistics or operations management, with strong leadership skills and a focus on customer satisfaction. Join us to drive the success of our delivery services!

Qualifications

• 3+ years in logistics, delivery, or operations management.
• Experience managing teams of 20+ employees preferred.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily delivery operations (10–50 routes).
• Manage dispatch team and route supervisors.
• Ensure on-time delivery and route completion.
• Monitor KPIs (on-time %, damage rate, customer satisfaction).
• Handle escalations and operational issues.

Skills

Logistics experience

Team management

Leadership skills

Communication skills

Last-mile delivery knowledge

Job description

ForthRight Strategies LLC, located in Austell, GA, is seeking an experienced Operations Manager for its Amazon delivery service. In this full-time role, you will lead daily logistics operations, manage team performance, and ensure exceptional delivery standards.

The ideal candidate has over 3 years of experience in logistics or operations management, with strong leadership skills and a focus on customer satisfaction. Join us to drive the success of our delivery services!