Area Operations Manager - Lead Safety & Delivery

Amazon Inc.; Moreland (GA); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Moreland, GA is hiring an Area Manager to lead a team of hourly associates across First, Middle, and Last Mile operations. You will drive safety, quality, productivity, and delivery performance while collaborating with cross-functional partners to meet business goals.

The role requires strong people management, flexibility with schedules including nights and weekends, and a track record of improving processes using Lean, Kaizen, or Six Sigma methods.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift including weekends/nights/holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Responsibilities

• Mentor and motivate your hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet business objectives.
• Lift up to 49 pounds and handle variable temperatures and weather.
• Stand/walk for up to 12 hours during shifts.
• Work in loud environments and on-site loading/departure areas.
• Lead continuous improvement initiatives to optimize operations.

Skills

People management

Customer service

Communication

Safety awareness

Education

Bachelor's degree or equivalent

Engineering, Operations or related field degree (BA/BS)

Tools

Lean techniques

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Moreland, GA is hiring an Area Manager to lead a team of hourly associates across First, Middle, and Last Mile operations. You will drive safety, quality, productivity, and delivery performance while collaborating with cross-functional partners to meet business goals.

The role requires strong people management, flexibility with schedules including nights and weekends, and a track record of improving processes using Lean, Kaizen, or Six Sigma methods.