Last Mile Operations Lead — Warehouse & Dispatch

RXO Inc.; Leland (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with up to 5% company match

Pre-tax accounts for eligible expenses

Company-paid disability and life保险

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is seeking a Last Mile Operations Lead in North Carolina to coordinate with site leadership and support day-to-day home delivery operations. You will lead a 15-20 person team, drive improvements with metrics, and train staff to meet safety, quality, and productivity goals.

The role requires 2 years in a supervisory role, 5 years in logistics/transport, and proficiency with Microsoft Office. A Bachelor's degree or equivalent related experience is preferred.

Qualifications

• 2 years of experience in a supervisory role.
• 5 years of experience in logistics and/or transportation.
• Experience with Microsoft Office.

Responsibilities

• Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Leadership

Supervisory experience

Logistics

Microsoft Office

Education

Bachelor's degree or equivalent related work or military experience

Tools

Microsoft Office

Job description

RXO is seeking a Last Mile Operations Lead in North Carolina to coordinate with site leadership and support day-to-day home delivery operations. You will lead a 15-20 person team, drive improvements with metrics, and train staff to meet safety, quality, and productivity goals.

The role requires 2 years in a supervisory role, 5 years in logistics/transport, and proficiency with Microsoft Office. A Bachelor's degree or equivalent related experience is preferred.