Last Mile Operations Lead – Warehouse & Dispatch

RXO Inc.; Austin, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Job summary

RXO Inc. in Austin, TX is seeking a Lead Last Mile Operations to coordinate with site leadership and support home delivery services. You will manage a 15–20 person warehouse team and drive improvements in safety, quality, and productivity.

The role requires supervisory and logistics experience, strong communication, and analytical skills. A Bachelor’s degree or equivalent experience is preferred, and the position is onsite with RXO’s commitment to career development and advancement.

Qualifications

• 2+ years of supervisory experience.
• 5+ years of logistics and/or transportation experience.
• Proficient with Microsoft Office or similar.]
• job_responsibilities_description':['Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.','Leverage operational metrics to identify improvement areas and create actionable plans.','Train material handlers to meet performance goals for safety, quality, and productivity.','Foster positive relationships with warehouse staff, contract carriers, and driver helpers.','Manage dispatch of contract carriers and resolve issues throughout the day.','Partner with the Operations Manager to identify problem areas and restructure routes for efficiency.','Train and develop carriers, dispatchers, and warehouse personnel to meet customer expectations.'],

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Supervisory experience

Logistics experience

Analytical ability

Interpersonal skills

Leadership

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

RXO Inc. in Austin, TX is seeking a Lead Last Mile Operations to coordinate with site leadership and support home delivery services. You will manage a 15–20 person warehouse team and drive improvements in safety, quality, and productivity.

The role requires supervisory and logistics experience, strong communication, and analytical skills. A Bachelor’s degree or equivalent experience is preferred, and the position is onsite with RXO’s commitment to career development and advancement.