Last Mile Operations Lead: Lead, Optimize & Deliver

RXO Inc.; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match

Pre-tax accounts

Disability and life insurance

EAP

Career development

PTO & holidays

Job summary

RXO Inc. in Ellenton, Florida, is seeking a Lead Last Mile Operations to oversee daily home delivery operations and coordinate with site leadership.

You will direct a team of 15–20 material handlers to receive, pick, and process orders, while driving safety, quality, and productivity metrics. You’ll analyze operations data, identify improvement areas, train staff and carriers, and partner with the Operations Manager to optimize routes and resolve issues, delivering exceptional service to

Qualifications

• 2 years of supervisory experience
• 5+ years in logistics/transportation
• Experience with Microsoft Office

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Skills

Supervisory experience

Logistics/Transportation

Leadership

Inventory management

Team training

Problem solving

Communication skills

Route optimization

Data analysis

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

RXO Inc. in Ellenton, Florida, is seeking a Lead Last Mile Operations to oversee daily home delivery operations and coordinate with site leadership.

You will direct a team of 15–20 material handlers to receive, pick, and process orders, while driving safety, quality, and productivity metrics. You’ll analyze operations data, identify improvement areas, train staff and carriers, and partner with the Operations Manager to optimize routes and resolve issues, delivering exceptional service to