Laser Service Engineer — High-Tech Diagnostics & Repairs

Access Laser Company; Everett (WA); On-site; USD 85,000 - 97,000; Full time

Benefits offered by this job

Medical benefits

Dental/vision benefits

401K with match

Paid time off (PTO)

Educational assistance

Job summary

Access Laser is seeking a Service Engineer in Everett, WA to diagnose root causes, perform repairs, and test high-performance laser products. You will fine-tune and optimize cutting-edge technologies to ensure reliability and peak performance in critical applications.

The role reports to the Service Manager and requires hands-on troubleshooting, documentation, and collaboration with engineering and production teams in a clean-room, ESD environment.

Qualifications

• Bachelor's degree in physics or another related hard science, or equivalent experience.
• 3 years’ experience in a test or technician role in high tech manufacturing or a similar service organization.
• Experience performing Root Cause Analysis and preparing failure analysis reports.
• In-depth knowledge of electronics, optics, or mechanical manufacturing.
• Hands on experience with building, troubleshooting, and repairing electromechanical systems.
• Exceptional attention to detail.
• Ability to adapt to rapidly changing products and priorities.
• Ability to effectively contribute to a high-energy and highly collaborative environment.
• A high standard for communication and teamwork.
• Competence in maintaining a clean and organized workspace.

Responsibilities

• Test, troubleshoot, determine root cause, and repair complex electromechanical laser assemblies.
• Provide detailed failure analyses to service manager, customers, and the manufacturing engineering team to drive product and process improvements.
• Collaborate with technical and non-technical team members, contributing to Design for Serviceability and Design for Quality during design reviews.
• Document technical findings, create reports, and maintain records of work performed and problems solved.
• Utilize measurement and test equipment, such as oscilloscopes, function generators, multimeters, and network analyzers.
• Perform quality work in a clean room and ESD environment.
• Take responsibility for ensuring that all lasers meet the highest performance and quality standards.
• Support the production team with final testing duties as workload permits.
• Assist other departments or teams when needed, demonstrating a collaborative and team-oriented mindset to help achieve the overall success of the company.
• Other duties and responsibilities as assigned.

Skills

Root Cause Analysis

Electromechanical troubleshooting

Laser systems experience

Electronics knowledge

Team collaboration

Documentation

Education

Bachelor's degree in physics

Tools

Oscilloscopes

Multimeters

Network analyzers

Job description

Access Laser is seeking a Service Engineer in Everett, WA to diagnose root causes, perform repairs, and test high-performance laser products. You will fine-tune and optimize cutting-edge technologies to ensure reliability and peak performance in critical applications.

The role reports to the Service Manager and requires hands-on troubleshooting, documentation, and collaboration with engineering and production teams in a clean-room, ESD environment.