Laser Systems Service Technician – Electro-Mechanical Troubleshooting

IPG Photonics Corporation

Marlborough (MA)

On-site

USD 27,000 - 36,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

HSA/FSA options

401(k) plan with company match

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement

EAP

Pet Insurance

Bright Horizons backup care

Job summary

IPG Photonics Corporation in Marlborough, MA is seeking a Service Repair Technician – Electro-Mechanical Troubleshooting to repair, test, and maintain laser systems and components within our service depot.

You will follow detailed work instructions, collaborate with senior technicians, and enter service data into ERP/CRM while maintaining a clean, safe workspace and contributing to continuous improvement initiatives.

Qualifications

Associate or Technical degree preferred, but extensive hands-on experience will be considered.
2-4 years of experience in industrial laser systems or related applications.
Experience with 5S/Lean and continuous improvement is a strong plus.

Responsibilities

Perform repairs, testing, and maintenance of laser systems and subsystems in the service depot.
Follow detailed work instructions and repair documentation to complete tasks accurately.
Assist in troubleshooting mechanical, electronic, and optical components under supervision.
Prepare systems and components for shipment with proper inspection and packaging.
Enter service data into ERP and CRM systems to document completed repairs.
Collaborate with senior technicians on complex repairs and escalations.
Participate in ongoing training to build skills across mechanical, electrical, and optical systems.
Maintain a clean, safe, and organized work area aligned with 5S principles.
Identify minor process improvements to support continuous optimization.