Landscape Operations Leader — Process, People & Performance

BrightView Landscapes; Hayward (CA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with employer contributions

6–9 company paid holidays per year

Tuition reimbursement

Job summary

BrightView Landscapes Ltd. is seeking an Operations Manager for the Hayward, CA branch. The role oversees day-to-day operations, staffing, workflows, and safety to meet financial and service targets.

You will drive continuous improvement and collaborate across departments to support excellent customer service. Ideal candidates bring 7+ years in landscape/construction, 2–3 years in management, and strong communication.

Qualifications

• Associate or Bachelor in landscape or business field, or equivalent experience.
• 7+ years in construction or landscaping.
• 2–3 years of management in landscape/service.
• Pesticide or fertilizer license preferred.
• MS Office Suite & company systems (FSM, BrightPath, MFP/WAR).
• Experience with mobile apps and field tech.
• Bilingual in English and Spanish preferred.
• Strong written and verbal communication.

Responsibilities

• Oversee daily branch operations, ensure efficiency and safety.
• Lead staff, training, evaluations, and development.
• Prepare weekly/monthly labor planning and monitor expenses.
• Source products, manage inventory and vendor deliveries.
• Ensure compliance with regulations and safety standards.
• Track KPIs and drive data-driven improvements.
• Ensure customer service quality and jobsite standards.
• Lead projects and coordinate with departments and vendors.
• Plan staffing and resources to meet demand.

Skills

Communication skills

Bilingual English/Spanish

Education

Associate's degree landscape/business

Bachelor's degree landscape/business

Tools

Microsoft Office Suite

FSM

BrightPath

MFP/WAR calls

Job description

BrightView Landscapes Ltd. is seeking an Operations Manager for the Hayward, CA branch. The role oversees day-to-day operations, staffing, workflows, and safety to meet financial and service targets.

You will drive continuous improvement and collaborate across departments to support excellent customer service. Ideal candidates bring 7+ years in landscape/construction, 2–3 years in management, and strong communication.