Landscape Operations Manager: Lead, Optimize, Deliver

BrightView Holdings, Inc.; Hayward (CA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with employer contributions

6–9 company paid holidays per year

Paid time off for vacation and/or sick

Job summary

BrightView Landscapes, LLC in Hayward, CA is seeking an Operations Manager to oversee day-to-day branch operations, drive efficiency, safety, and compliance while guiding staff and resources to meet financial targets and deliver excellent customer service.

The role emphasizes process improvement, team leadership, labor forecasting, procurement, safety, reporting, and collaboration with office and field teams to achieve branch growth and operational excellence.

Qualifications

• Associate’s or Bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry
• Minimum 7 years of experience in the construction or landscaping industry
• Minimum 2-3 years of management experience within the landscape or service industry
• Qualified Applicator License (Pesticide or Fertilizer) preferred
• Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as FSM, BrightPath, and MFP/WAR calls
• Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
• Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment
• Bilingual in English and Spanish preferred
• Effective written and oral communication skills
• Ability to create and foster a team-oriented environment

Responsibilities

• Oversee day-to-day branch operations to ensure efficiency and safety
• Supervise, train, and develop staff; conduct performance evaluations
• Execute weekly and monthly labor planner and monitor expenses
• Source products from vendors and manage inventory to demand
• Ensure compliance with safety standards and company processes
• Track KPIs and use BrightPath, Power BI, and other systems for decision-making
• Maintain high customer service standards and site quality
• Lead and coordinate operational projects to meet timelines
• Oversee staffing, equipment, and technology allocation
• Collaborate with internal departments and external vendors to drive operational excellence

Skills

Team leadership

Process improvement

Forecasting

Project management

Resource planning

Collaboration

Education

Associate’s or Bachelor’s in landscape or business

Qualified Applicator License (Pesticide or Fertilizer) preferred

Tools

BrightPath

Power BI

Leadr

Field Management Systems

Estimating (CPQ)

FSM

MFP/WAR calls

Job description

BrightView Landscapes, LLC in Hayward, CA is seeking an Operations Manager to oversee day-to-day branch operations, drive efficiency, safety, and compliance while guiding staff and resources to meet financial targets and deliver excellent customer service.

The role emphasizes process improvement, team leadership, labor forecasting, procurement, safety, reporting, and collaboration with office and field teams to achieve branch growth and operational excellence.