Landscape Maintenance Account Manager — Client Growth

DeSantis Landscapes, Inc.; Salem (OR); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

DeSantis Landscapes, Inc. is seeking a Landscape Maintenance Account Manager to build lasting client relationships and oversee service delivery across the Salem and Portland markets. This role emphasizes client engagement, contract renewals, and proactive service planning.

You will assess properties, collaborate with operations, and identify opportunities to expand services while maintaining profitability. A bachelor's degree and 3+ years in account management are preferred.

Qualifikationen

• Bachelor's degree or equivalent experience.
• At least 3 years in account management or client relations.
• Understanding of landscape maintenance practices and plant material.
• Strong communication and customer-service focus.
• Ability to identify upsell opportunities within existing accounts.
• Proficient in CRM and MS Office; Aspire a plus.
• Self-motivated, organized, able to juggle multiple tasks.
• Valid driver's license required.

Aufgaben

• Serve as the primary contact for assigned clients and nurture long-term relationships.
• Assess client properties to tailor service plans with internal teams.
• Oversee timely, high-quality landscape maintenance delivery and client satisfaction.
• Identify upsell opportunities and prepare proposals for clients.
• Collaborate on contract renewals and align service packages with needs.
• Resolve client concerns with operations and management teams.
• Maintain regular communication on progress, projects, and industry trends.
• Monitor profitability, invoicing accuracy, and timely payments.
• Share insights on market dynamics for strategic planning.
• Document interactions and sales opportunities in CRM; report to leadership.

Kenntnisse

Account management

Client relations

Sales upselling

CRM software

Microsoft Office

Communication

Time management

Driver's license

Ausbildung

Bachelor's degree in business, horticulture, a related field, or equivalent experience

Tools

Aspire software

CRM software

Microsoft Office

Jobbeschreibung

DeSantis Landscapes, Inc. is seeking a Landscape Maintenance Account Manager to build lasting client relationships and oversee service delivery across the Salem and Portland markets. This role emphasizes client engagement, contract renewals, and proactive service planning.

You will assess properties, collaborate with operations, and identify opportunities to expand services while maintaining profitability. A bachelor's degree and 3+ years in account management are preferred.