Landscape CSR – Growth, Bonuses, 8–5, $20-22/hr

POOL; Gilbert (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) company match

Employee stock purchase program

Job summary

Horizon Distributors, Inc. in Gilbert, AZ is seeking a Customer Service Representative to greet customers, process orders, upsell products, and provide expert product knowledge to landscape professionals.

You will be the face of the sales center, handling walk-ins, phone orders, and will-call services. Responsibilities include greeting customers, recommending solutions, collaborating with the team, preparing sales orders, and following up with prospects.

Qualifications

• Strong customer-service attitude.
• Self-motivated and detail-oriented personality.
• Thrives in a fast-paced environment focused on serving business owners with urgent needs.
• Clear spoken and written communication; asks questions as appropriate.
• Cooperative, dependable team player.

Responsibilities

• Greet walk-in and phone customers and understand their needs.
• Recommend product solutions and upsell to improve profitability.
• Collaborate with team and utilize resources to sell Horizon's value.
• Process sales orders and help customers select and load merchandise.
• Make follow-up calls to identify opportunities and new business.
• Resolve customer complaints professionally and promptly.
• Maintain a clean, organized, well-stocked sales center.
• Assist in receiving, shipping, and basic warehouse duties.

Skills

Customer service mindset

Communication skills

Team player

Detail-oriented

Self-motivated

Education

High school diploma or GED

Tools

Forklift certification

Computer literacy

Job description

Horizon Distributors, Inc. in Gilbert, AZ is seeking a Customer Service Representative to greet customers, process orders, upsell products, and provide expert product knowledge to landscape professionals.

You will be the face of the sales center, handling walk-ins, phone orders, and will-call services. Responsibilities include greeting customers, recommending solutions, collaborating with the team, preparing sales orders, and following up with prospects.