Customer Service & Sales Support Specialist

Poolcorp; Florida; Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Employee discounts

Overtime opportunities

Zusammenfassung

Horizon Distributors, Inc. is seeking a Customer Service Representative in Palmetto, FL to support landscape businesses with product knowledge, recommendations, and outstanding service.

You will be the first point of contact for walk-ins, phone orders, and will call service, contributing to customer success and revenue growth. Join a company under POOLCORP with comprehensive benefits and opportunities for overtime.

Qualifikationen

• Strong customer-service attitude.
• Able to lift and move items up to 75 pounds.
• Forklift certification preferred or obtainable.

Aufgaben

• Greets walk-in and phone customers and identifies their needs.
• Recommends product solutions and upsell options to increase profitability.
• Collaborates with team to deliver Horizon value and best service experience.
• Prepares sales orders and assists customers with loading merchandise.
• Makes follow-up calls to introduce opportunities and solicit more business.
• Resolves customer complaints professionally and promptly.
• Assists with receiving, shipping and general warehouse duties.
• Operates forklift safely and maintains certification.

Kenntnisse

Customer service

Communication

Detail-oriented

Team player

Bilingual EN/ES

Ausbildung

High school diploma or GED

Jobbeschreibung

Horizon Distributors, Inc. is seeking a Customer Service Representative in Palmetto, FL to support landscape businesses with product knowledge, recommendations, and outstanding service.

You will be the first point of contact for walk-ins, phone orders, and will call service, contributing to customer success and revenue growth. Join a company under POOLCORP with comprehensive benefits and opportunities for overtime.