Landscape CSR & Solutions Advocate | Summer Bonus

POOL; Milwaukie (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Prescription plan

Dental insurance

Vision insurance

Life insurance

401(k) with match

Employee stock purchase program

Seasonal sales rewards

Employee assistance program

Vendor discounts

Job summary

Horizon Distributors, Inc. in Milwaukie, OR is seeking a Customer Service Representative to greet customers, process orders, and provide trusted product recommendations. You will be the face of the sales center, building long-term relationships with landscapers and contractors.

A positive attitude and clear communication are essential for success. The role involves coordinating with a team, loading merchandise, and handling warehouse duties as needed, with opportunities for growth and a

Qualifications

• Strong customer-service attitude.
• Self-motivated and detail-oriented personality.
• Thrives in a fast-paced environment focused on serving business owners with urgent needs.
• Clear communication, both spoken and written, with ability to ask questions and identify solutions.
• A cooperative, dependable team player.
• Good computer and record-keeping skills, with aptitude to learn evolving systems and processes.
• Ability to lift up to 20 pounds frequently and up to 75 pounds occasionally.
• Forklift certification is preferred/required.
• Must be 18 years of age or older to apply.

Responsibilities

• Greet walk-in and phone customers and understand their needs.
• Recommend product solutions, upsell options, and complementary items.
• Collaborate with team and use company resources to sell Horizon's value.
• Prepare sales orders and help customers select and load merchandise.
• Make follow-up calls to introduce opportunities and generate more business.
• Resolve customer complaints professionally and promptly.
• Keep the sales center clean, organized and well-stocked.
• Assist in receiving, shipping, and general warehouse duties.
• Perform other duties as assigned.

Skills

Customer service

Self-motivated

Detail-oriented

Fast-paced environment

Communication skills

Team player

Computer skills

Forklift certification

Age 18+

Bilingual

Education

High school diploma or GED

Job description

Horizon Distributors, Inc. in Milwaukie, OR is seeking a Customer Service Representative to greet customers, process orders, and provide trusted product recommendations. You will be the face of the sales center, building long-term relationships with landscapers and contractors.

A positive attitude and clear communication are essential for success. The role involves coordinating with a team, loading merchandise, and handling warehouse duties as needed, with opportunities for growth and a