Landscape Account Manager — Grow Clients & Lead Field Ops

BrightView Holdings, Inc.; Santa Ana (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and vision insurance

401(k) with employer contributions

Paid holidays and time off

Job summary

BrightView Landscapes, LLC in Santa Ana, CA is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients and oversee field operations.

You will identify opportunities to sell ancillary services, develop estimates, deliver timely bid proposals, and maintain long-term client relationships while ensuring service delivery meets expectations on site. Travel and on-site visits are expected to drive renewal and growth across the portfolio.

Qualifications

• Associate’s or Bachelor’s degree in a business-related field, or equivalent experience in a customer-focused service industry.
• Minimum 3 years of experience in customer service, management, and leadership, preferably in landscaping or local marketplace.
• Strong written and verbal communication skills.
• Demonstrated leadership and coaching abilities.

Responsibilities

• Identify opportunities to sell ancillary services to existing clients within the portfolio.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Generate referrals from existing client base and communicate leads to Business Developer.
• Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact.
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met.
• Lead and facilitate the resolution of client concerns or issues (land and/or snow).
• Ensure timely account renewals within the assigned client portfolio.

Skills

Customer service

Leadership

Communication

Relationship building

Sales

Team collaboration

Education

Associate’s or Bachelor’s degree in business-related field

Tools

CRM system

Job description

BrightView Landscapes, LLC in Santa Ana, CA is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients and oversee field operations.

You will identify opportunities to sell ancillary services, develop estimates, deliver timely bid proposals, and maintain long-term client relationships while ensuring service delivery meets expectations on site. Travel and on-site visits are expected to drive renewal and growth across the portfolio.