LAN Technician I: IT Support & Network Ops

Adventist HealthCare; Hyattsville (MD); On-site; USD 53,000 - 75,000; Full time

Benefits offered by this job

Free Employee parking

Health insurance

Employer retirement contribution and 3

Paid Time Off

Tuition Reimbursement

Disability & Life Insurance

Job summary

Adventist HealthCare at Fort Washington Medical Center seeks a LAN Technician I to support on-site operations, install and maintain computer hardware, and provide tier II escalation for the service desk. The role requires travel to other sites as needed and offers a day shift with full-time hours.

Qualifications include a preferred bachelor’s degree in CS/IT, an A+ certification (or within 6 months), and ITILv3 Foundations are preferred.

Qualifications

• Bachelor’s degree in computer science or information technology is preferred.
• A+ Certification or similar certification required or within 6 months of employment.
• ITILv3 Foundations is preferred.

Responsibilities

• Provide a single point of contact for on-site support operations.
• Install, diagnose, repair, maintain and upgrade all computer hardware and equipment to ensure optimal workstation performance.
• Serve as tier II escalation support from the service desk
• Assist with smart hands support and light troubleshooting of basic network and server hardware.
• Troubleshoot problem areas in person, by telephone, or via email and provide end-user assistance where required.

Skills

A+ Certification

ITILv3 Foundations

Education

Bachelor’s degree in computer science or information technology

A+ Certification within 6 months of employment

Job description

Adventist HealthCare at Fort Washington Medical Center seeks a LAN Technician I to support on-site operations, install and maintain computer hardware, and provide tier II escalation for the service desk. The role requires travel to other sites as needed and offers a day shift with full-time hours.

Qualifications include a preferred bachelor’s degree in CS/IT, an A+ certification (or within 6 months), and ITILv3 Foundations are preferred.