Healthcare IT LAN Technician II – Endpoint Devices, On-Call

Adventist HealthCare; United States; On-site; USD 62,000 - 98,000; Full time

Benefits offered by this job

Work life balance through nonrotating

Recognition and rewards for

Free Employee parking

Medical, Prescription, Dental, and Vis

Employer-paid Short & Long-Term Di

Paid Time Off

Employer retirement contribution and m

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Adventist HealthCare seeks a LAN Technician II to support on-site IT operations across locations. You will install, configure, upgrade and administer endpoint devices, conduct site surveys, and collaborate with vendors and teams while following ITIL and PMBOK practices.

Role requires 2+ years of enterprise device support, A+ certification, and healthcare industry familiarity; on-call duty included. Full-time, 40 hours weekly in a patient-focused environment.

Qualifications

• Bachelor’s degree in computer science or information technology preferred.
• 2+ years of experience supporting workstations, peripherals and end point devices in enterprise environments.
• A+ Certification or similar certification required.
• ITILv3 Foundations preferred; additional industry certification in desktop/mobile/network/server tech required.
• Healthcare industry experience or regulated environments preferred.

Responsibilities

• Provide Service Operations response and support for all requests, incidents and access-related efforts on site at organization locations.
• Assist with installation, configuration, upgrade, and day-to-day administration of the AHC compute environment.
• Support administration and configuration of end point devices including laptops, tablets, desktops, peripherals, and clinical devices.
• Conduct site surveys, assess and document current site equipment, configurations and user requirements.
• Be on call after hours and maintain a flexible work schedule.
• Follow standard operating procedures in software and hardware deployments; manage change and releases.
• Collaborate with employees, vendors and other support teams during device/software upgrades.
• Work with PMO on device refresh and deployment activities; contribute to detailed work breakdown structures.

Job description

Adventist HealthCare seeks a LAN Technician II to support on-site IT operations across locations. You will install, configure, upgrade and administer endpoint devices, conduct site surveys, and collaborate with vendors and teams while following ITIL and PMBOK practices.

Role requires 2+ years of enterprise device support, A+ certification, and healthcare industry familiarity; on-call duty included. Full-time, 40 hours weekly in a patient-focused environment.