LAN Technician I: IT Support & Network Ops

Adventist HealthCare; Riverdale (IL); On-site; USD 53,000 - 75,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Employee parking

Tuition Reimbursement

Paid Time Off

Retirement contribution

Disability & Life Insurance

Job summary

Fort Washington Medical Center, part of Adventist HealthCare, seeks to hire a LAN Technician I to support on-site operations, incident management and access workflows. You will install and maintain hardware, provide tier II escalation and end-user assistance while traveling to other sites as needed.

Qualifications include a preferred Bachelor's degree in CS/IT, A+ certification (or within 6 months) and ITILv3 Foundations are preferred.

Qualifications

• Bachelor’s degree in computer science or information technology preferred.
• A+ Certification required or within 6 months of employment.
• ITILv3 Foundations preferred.

Responsibilities

• Provide a single point of contact for on-site support operations and in-person request fulfillment.
• Install, diagnose, repair, maintain and upgrade computer hardware for workstation performance.
• Serve as tier II escalation support from the service desk.
• Assist with smart hands support and light troubleshooting of network and server hardware.
• Troubleshoot problems in person, by phone, or email and provide end-user assistance.

Skills

A+ Certification

ITIL Foundations

Education

Bachelor's degree in computer science or information technology

Job description

Fort Washington Medical Center, part of Adventist HealthCare, seeks to hire a LAN Technician I to support on-site operations, incident management and access workflows. You will install and maintain hardware, provide tier II escalation and end-user assistance while traveling to other sites as needed.

Qualifications include a preferred Bachelor's degree in CS/IT, A+ certification (or within 6 months) and ITILv3 Foundations are preferred.