Lan Admin/ Desktop Technician

Halo Group; Glenview (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing firm is seeking a PC Technician/LAN Administrator in Glenview, Illinois. The role involves handling local area network responsibilities and providing quality hardware and software support with a focus on customer satisfaction. Candidates should have a minimum of two years experience, strong Windows 7/10 knowledge, and familiarity with ticketing systems. The position offers a chance to work with a dynamic team dedicated to innovative IT solutions.

Qualifications

• Minimum two years as a PC Technician or LAN Administrator.
• Strong background with PC systems, specifically Windows 7/10.
• Experience with ticketing software essential.
• Some MAC support and experience required.
• Proven hardware configuration experience for desktops and laptops.
• Familiar with Microsoft Office suite, Outlook, and Lotus Notes administration.

Responsibilities

• Handle local area network administrative responsibilities in a Windows workstation environment.
• Provide timely and quality PC hardware and software support.
• Review assigned tickets and provide input on troubleshooting.
• Respond rapidly to incoming tickets.
• Document accurate information in the ticketing system.

Skills

PC Technician experience

Windows 7/10 expertise

Customer satisfaction focus

LAN Administration

Ticketing software experience

MAC support

Hardware configuration

Network configuration

Job description

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world’s leading companiesandhelp clients build innovative businesses that keep them one step closer to their customers and one step ahead of the competition.

Job Description

• Handle local area network administrative responsibilities in a Windows 7/10 workstation environment, and a Windows 2003/2008 server environment
• Provides timely and quality PC hardware and software support with a high degree of customer satisfaction.
• Review assigned tickets and provide input on troubleshooting and resolution.
• Respond rapidly to each tickets as it arrives to the Lan Admin group
• Documenting accurate information with attention to details on the ticketing system.

Qualifications

• The ideal candidate will have a minimum of two years PC Technician/LAN Administrator or equivalent experience.
• Must have a strong background with PC systems running Windows 7/10.
• Experience using ticketing software.
• Some MAC support and experience.
• Proven experience with hardware configuration for desktops and laptops.
• Familiarity with network configuration, and administration/support of Microsoft Office Professional suite, Outlook, and Lotus Notes.
• A++ and other certifications helpful but not required.

Additional Information

All your information will be kept confidential according to EEO guidelines.