Laboratory Operations Manager - Phlebotomy & Processing

nshs; Chicago (IL); On-site; USD 66,000 - 102,000; Full time

Job summary

nshs is seeking a System Manager for Laboratory Support Services at Swedish and Northwest Community Hospitals. The role oversees phlebotomy and specimen processing, manages staffing and workflow, and ensures regulatory compliance with CLIA, TJC, and CAP standards.

The position emphasizes leadership, budgeting, and quality improvement, with full-time hours Mon-Fri, 7am-4pm and travel required to support multiple sites.

Responsibilities

• Oversees daily work assignments of staff in phlebotomy and specimen processing to maintain high quality, monitors shift staffing and turn-around-times.
• Represents the department to investigate and resolve medical staff and service issues, ensuring proper documentation and regulatory compliance.
• Contributes to departmental goals, budgets, and cost efficiency, and supports strategic planning for laboratory services.

Job description

nshs is seeking a System Manager for Laboratory Support Services at Swedish and Northwest Community Hospitals. The role oversees phlebotomy and specimen processing, manages staffing and workflow, and ensures regulatory compliance with CLIA, TJC, and CAP standards.

The position emphasizes leadership, budgeting, and quality improvement, with full-time hours Mon-Fri, 7am-4pm and travel required to support multiple sites.