Lab Operations Lead: Phlebotomy & Support Services

02 UHS Hospitals; Village of Johnson City (NY); On-site; USD 48,000 - 72,000; Full time

Job summary

United Health Services (UHS) in Johnson City and Binghamton, NY, seeks an experienced Laboratory Support Services Manager to supervise daily operations across pre- and post-analytic lab functions, specimen management, test ordering, and phlebotomy. You will lead Wilson and BGH phlebotomy teams, ensuring safety, regulatory compliance, and efficient service.

Responsibilities include staff leadership, workflow oversight, training, quality assurance, and responding to workload or provider service

Qualifications

• High school diploma or GED required.
• 5+ years healthcare experience including 3–5 years phlebotomy.
• Supervisory experience in a clinical laboratory or phlebotomy setting preferred (3–5 years).

Responsibilities

• Manage, supervise, and coordinate daily operations across pre- and post-analytic lab services.
• Oversee specimen management, patient registration, test ordering, and phlebotomy teams.
• Ensure safe, compliant, and customer-focused operations with quality assurance.
• Address workload distribution, equipment needs, personnel issues, and patient/provider concerns.

Skills

Staff leadership

Workflow oversight

Regulatory compliance

Phlebotomy

Education

High School Diploma/GED

Job description

United Health Services (UHS) in Johnson City and Binghamton, NY, seeks an experienced Laboratory Support Services Manager to supervise daily operations across pre- and post-analytic lab functions, specimen management, test ordering, and phlebotomy. You will lead Wilson and BGH phlebotomy teams, ensuring safety, regulatory compliance, and efficient service.

Responsibilities include staff leadership, workflow oversight, training, quality assurance, and responding to workload or provider service