Labor Relations Specialist: Arbitration & Compliance

Avolta (old); Bethesda (MD); On-site; USD 58,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan with company match

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta is seeking a Labor Relations Specialist based at the North America Support Center in Bethesda, MD. You will support administration and execution of labor relations programs, guiding leaders and HR partners on collective bargaining agreements and grievance processes.

This role requires at least five years in labor relations, with knowledge of bargaining, compliance, and employee relations. You will analyze data, track obligations, and prepare materials for negotiations, arbitration, and

Qualifications

• Education and Experience: The combination of education and professional experience must exceed 5 years.
• In a technical role: Requires 5 years of Labor Relations experience engaged in developing and delivering labor relations, collective bargaining agreement administration, grievance management, labor compliance, and employee relations programs
• A bachelor’s degree in human resources, Labor Relations, Business Administration, Industrial Relations, or a related field can count for 3 of the 5-year requirement
• In the industry: Hospitality, Food & Beverage, Retail, Travel Retail, Distribution, Transportation, or other unionized workforce experience of 3-5 years preferred
• Specialized Training: Training that leads to an in-depth understanding of Labor Relations, collective bargaining agreement administration, grievance processes, arbitration preparation, labor compliance, and employee relations
• Knowledge of state and federal labor laws, employment regulations, collective bargaining practices, labor compliance requirements, and union-management relations
• Business acumen and the mindset required to understand the long-term implications of labor relations planning and to advance organizational goals
• Demonstrated history of understanding the needs of the business, stakeholders, the employee population, union representatives, and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, influencing, and collaborating with leaders and employees to achieve common goals
• Ability to interpret collective bargaining agreements and provide guidance regarding contract administration and labor relations matters
• Ability to analyze labor relations issues, identify trends, evaluate risks, and develop recommendations for leaders and People & Culture partners
• Strong communication, relationship-building, conflict resolution, consultation, and stakeholder management skills
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive labor and employee matters
• Proficiency with Microsoft Office applications, HR systems, reporting tools, and labor relations documentation processes
• Location: This position is based at the North America Support Center in Bethesda, MD

Responsibilities

• Administers labor relations programs and collective bargaining provisions for managers and People & Culture partners on labor-related matters
• Interprets collective bargaining agreements and guides Operations leaders, People & Culture teams, and business stakeholders on contract administration
• Supports grievance administration by researching issues, gathering documentation, preparing case summaries, and recommending actions
• Assists with arbitration preparation and other labor-related proceedings by compiling documentation and coordinating requests
• Tracks collective bargaining obligations, renewal timelines, and implementation requirements
• Partners with Payroll, HR Technology, Benefits, Operations, and People & Culture to support labor-related programs
• Conducts labor relations analyses, reviews data, identifies trends, and develops recommendations for compliance and effectiveness
• Maintains labor relations records, documentation, reports, and materials for negotiations and proceedings

Skills

Labor relations

Grievance management

Arbitration preparation

Contract administration

Compliance knowledge

Communication skills

Confidentiality

Education

Bachelor's degree in HR / Labor Relations / Business Administration

Tools

Microsoft Office

HR systems

Reporting tools

Job description

Avolta is seeking a Labor Relations Specialist based at the North America Support Center in Bethesda, MD. You will support administration and execution of labor relations programs, guiding leaders and HR partners on collective bargaining agreements and grievance processes.

This role requires at least five years in labor relations, with knowledge of bargaining, compliance, and employee relations. You will analyze data, track obligations, and prepare materials for negotiations, arbitration, and