Labor & Delivery Operations Coordinator

100 Baystate Medical Center; United States; On-site; USD 27,000 - 36,000; Full time

Job summary

Baystate Medical Center is seeking a Unit Clerk to coordinate daily unit operations, manage patient information, and assist in bed management and throughput. You will serve as a receptionist for visitors, organize medical records, and facilitate smooth communication across departments to support patient-centered care.

The role requires strong clerical experience in healthcare, proficiency with hospital software, and the ability to coordinate with nurses, physicians, and support staff to ensure

Qualifications

• 3 years clerical and customer service in healthcare setting with at least one year as Level II OA at BMC.
• GED or HiSET required.
• Basic Life Support (BLS) certification required.

Responsibilities

• Bed management coordination with admissions, discharges, and transfers.
• Maintain and update patient records and charts.
• Facilitate communication among staff and with other departments.
• Greet and orient incoming patients and families to the unit.
• Prepare unit reports and logs for audits and daily operations.

Skills

Computer literacy

Interpersonal skills

Operating principles

Education

GED or HiSET

Tools

MS Word

OA Gold

CIS

Premise

BMD

PCM Auditor

PeopleSoft

Staples

Koronos

SMS

Job description

Baystate Medical Center is seeking a Unit Clerk to coordinate daily unit operations, manage patient information, and assist in bed management and throughput. You will serve as a receptionist for visitors, organize medical records, and facilitate smooth communication across departments to support patient-centered care.

The role requires strong clerical experience in healthcare, proficiency with hospital software, and the ability to coordinate with nurses, physicians, and support staff to ensure