Lab Water Field Service Technician - Northeast

Veolia Environnement SA; Connecticut; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Company tools (laptop & phone)

Technical training & development

Collaborative work environment

Job summary

Veolia Water Tech seeks a Field Service Technician to install, calibrate, and service laboratory water purification systems across the Northeast. You will work remotely in the field, traveling to customer sites in Boston, New York, Connecticut, Rhode Island, Massachusetts, and New Hampshire, with occasional support in nearby regions.

You will diagnose mechanical and electrical issues, perform preventive maintenance, and ensure compliance with safety policies.

Qualifications

• Minimum of two years of field service experience installing, maintaining, and repairing technical equipment.
• Strong mechanical, electrical, and electronic troubleshooting skills.
• Excellent verbal and written communication with customers at all levels.
• Willingness to travel extensively throughout the assigned territory, including overnight travel.
• Experience servicing laboratory water purification systems or life-science instrumentation is highly desirable.

Responsibilities

• Install, commission, configure, and validate laboratory water purification systems.
• Perform preventative maintenance, calibrations, software updates, and operational verification.
• Diagnose and repair mechanical and electrical equipment at customer sites.
• Replace defective components and perform corrective maintenance to restore equipment to specifications.
• Complete service reports, calibration documentation, and administrative paperwork on time.
• Generate quotations for billable repairs, PMs, validations, and system upgrades.
• Proactively manage PMA opportunities by identifying renewals with Sales and Customer Service.
• Train customers on proper operation and maintenance procedures.
• Respond to emergency service requests promptly and professionally.
• Build and maintain strong customer relationships through technical expertise and service quality.

Skills

Field service experience

Troubleshooting

Mechanical aptitude

Electrical aptitude

Customer communication

Travel readiness

Education

Associate's or Bachelor's degree in Engineering or related technical discipline

Tools

Google Workspace

Salesforce

Job description

Veolia Water Tech seeks a Field Service Technician to install, calibrate, and service laboratory water purification systems across the Northeast. You will work remotely in the field, traveling to customer sites in Boston, New York, Connecticut, Rhode Island, Massachusetts, and New Hampshire, with occasional support in nearby regions.

You will diagnose mechanical and electrical issues, perform preventive maintenance, and ensure compliance with safety policies.