Lab Services & Patient Experience Specialist

onemedical; Edgewater (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

One Medical is hiring a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to join our office team. You will perform venipuncture and provide clinical support while ensuring a welcoming, brand-aligned patient experience from check-in to checkout.

You will master our technology suite, interact with patients and teammates with empathy, and assist with administrative tasks as needed to keep the flow smooth and efficient.

Qualifications

• Proficient venipuncture across pediatric to geriatric patients.
• Strong communication with patients and teammates.

Responsibilities

• Provide venipuncture and basic clinical support in the office.
• Assist with front desk tasks and patient communications.

Skills

Venipuncture

Customer service

Verbal communication

Written communication

Team player

Tools

EMR System

Slack

G-suite

Zoom

Circulation

RingCentral

Job description

One Medical is hiring a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to join our office team. You will perform venipuncture and provide clinical support while ensuring a welcoming, brand-aligned patient experience from check-in to checkout.

You will master our technology suite, interact with patients and teammates with empathy, and assist with administrative tasks as needed to keep the flow smooth and efficient.