Lab Services & Patient Care Specialist

onemedical; Jersey City (NJ); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

One Medical is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to deliver superior patient experiences, perform venipuncture, and support both clinical and administrative tasks across office and virtual care settings.

You will manage patient intake, schedule management, and follow-up while ensuring accurate billing knowledge, strong communication, and compassionate care in a fast-paced, team-driven environment.

Formación

• Venipuncture experience and strong patient communication skills.
• Ability to perform clinical support tasks while maintaining frontline operations.
• Experience with clerical duties and coordinating patient flow.

Responsabilidades

• Perform venipuncture and extended scope duties (EKGs, vitals, vaccines).
• Handle front desk tasks: check-in/out, insurance verification, scheduling.
• Maintain specimen labeling, handling, and inventory; ensure sterile processing.
• Engage with patients via messages and assist providers and virtual team with clerical tasks.
• Utilize tech suite (Slack, G-Suite, Zoom, EMR, Circulation, RingCentral) for daily work.

Conocimientos

Venipuncture

Patient communication

Front desk support

Clerical duties

Herramientas

Electronic Medical Record System

Slack

G-Suite

Zoom

Circulation

RingCentral

Descripción del empleo

One Medical is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to deliver superior patient experiences, perform venipuncture, and support both clinical and administrative tasks across office and virtual care settings.

You will manage patient intake, schedule management, and follow-up while ensuring accurate billing knowledge, strong communication, and compassionate care in a fast-paced, team-driven environment.