Certified Medical Assistant - Lab & Front Desk Specialist

One Medical; Jersey City (NJ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee assistance program

Medical, dental, and vision plans

401K match

Maternity and paternity leave

Life insurance

Disability insurance

CME stipend

Job summary

One Medical is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to provide venipuncture and clinical support at our Jersey City office. You’ll be the first point of contact for patients, ensuring a smooth, on-brand patient experience from intake to care coordination.

You’ll perform venipuncture and extended duties, assist with scheduling, billing inquiries, and clerical tasks while collaborating with providers and the virtual medical team.

Qualifications

• Active Medical Assistant certification from a recognized board/canel
• Graduated from an accredited Medical Assistant program (CAAHEP/ABHES or equivalent)

Responsibilities

• Provide venipuncture and clinical support in-office and for labs
• Manage patient intake and scheduling
• Support front desk with insurance verification and billing inquiries
• Assist providers and care teams with clerical tasks and data entry
• Maintain patient flow and office cleanliness and organization
• Operate the tech stack (Slack, G-Suite, Zoom, RingCentral) to coordinate care

Skills

Customer service orientation

Verbal & written communication

Empathy in care

Team player

Education

Medical Assistant certification

Postsecondary Medical Assistant program

Tools

Electronic Medical Record system

Job description

One Medical is seeking a Certified Medical Assistant (Lab Services Specialist/Member Support Specialist) to provide venipuncture and clinical support at our Jersey City office. You’ll be the first point of contact for patients, ensuring a smooth, on-brand patient experience from intake to care coordination.

You’ll perform venipuncture and extended duties, assist with scheduling, billing inquiries, and clerical tasks while collaborating with providers and the virtual medical team.