Lab Operations Coordinator & SME Lead

PerkinElmer; Gaithersburg (MD); Vor Ort; USD 41.000 - 45.000; Vollzeit

Zusammenfassung

PerkinElmer is seeking a Lab Support Coordinator Specialist in Gaithersburg, MD to provide critical lab support within the Scientific Services Lab Support Coordinator team. You will act as a single point of contact to ensure smooth lab operations, coordinating tasks, stock, safety and compliance across customer labs.

You will mentor teammates, liaise with vendors, and collaborate with multiple teams to deliver reliable lab support services in a fast-paced environment.

Qualifikationen

• Associates degree with 1+ years experience in a customer-facing role within a scientific environment.
• High School Diploma with 2+ years’ experience in a customer-facing role within a scientific environment.

Aufgaben

• Be the SME for the Lab Support Coordinator team.
• Mentor the Lab Support Coordinator teammates to help develop their skills and capabilities.
• Assists Lab Support Coordinator Manager in delegation of daily tasks of the Lab Support Coordinator team.
• Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities within all the lab.
• This role will work closely with other teams to deliver lab support services seamlessly.
• Help coordinate the working lab environment daily and oversee all stock items in and near the labs.
• Coordinate waste removal from labs with third-party vendors and ensure proper waste streams.
• Act as liaison for escorting third-party vendors to customer lab staff for maintenance visits.
• Meet regularly with key stakeholders to identify and resolve issues in a timely manner.
• Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
• Collaborate with customer line safety reps to maintain high safety levels in the lab.
• Provide updates and timely communication to lab users on service work requests.
• Provide a general induction for new members of customer staff and visitors.
• Cross-train and provide back-up to other lab support areas.
• Complete paperwork according to Good Documentation Practice.
• Participate in committees supporting LSCs across PerkinElmer and customer sites with guidance via presentations and documents.
• Assist with freezer, refrigerator and cold room clean outs.
• Communicate cold space outages and track inventory moves to inform end-users.

Kenntnisse

Customer service

Communication skills

Team collaboration

Attention to detail

Safety awareness

Technical troubleshooting

MS Office knowledge

Ausbildung

Associates degree

High School Diploma

Jobbeschreibung

PerkinElmer is seeking a Lab Support Coordinator Specialist in Gaithersburg, MD to provide critical lab support within the Scientific Services Lab Support Coordinator team. You will act as a single point of contact to ensure smooth lab operations, coordinating tasks, stock, safety and compliance across customer labs.

You will mentor teammates, liaise with vendors, and collaborate with multiple teams to deliver reliable lab support services in a fast-paced environment.