Lab Computing Analyst: Windows Imaging & Asset Mgmt

Planet Pharma

Cambridge (MA)

On-site

USD 33,000 - 47,000

Full time

6 days ago

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Job summary

Planet Pharma in Cambridge, MA seeks an IT support professional to drive two key projects: Windows Upgrade and Asset Management. You will perform Windows 11 upgrades, machine imaging, and hardware troubleshooting, coordinating with vendors to upgrade equipment in a regulated lab environment.

Experience with ServiceNow and Jira is highly desirable; familiarity with lab instruments and documentation management is a plus. A high school diploma or bachelor's degree is preferred but not mandatory.

Qualifications

HANDS-ON Windows 11 experience is mandatory.
Experience with Windows upgrade projects and imaging.
Strong hardware and software troubleshooting skills.
Vendor coordination for equipment upgrades.
Familiarity with asset tracking and documentation management.

Responsibilities

Support Windows Upgrade and Asset Management projects.
Upgrade machines, imaging computers, and Windows 11.
Troubleshoot hardware and software issues; coordinate with vendors.
Replace or upgrade equipment as needed.
Assist with asset tracking and documentation management.
Experience with ServiceNow and Jira is desirable.
Hands-on Windows 11 experience is mandatory.
Pharma industry experience preferred, but candidates from other industries are welcome.