Windows 11 Upgrade & Asset Management Analyst

VALIDATION ASSOCIATES LLC

Cambridge (MA)

On-site

USD 76,000 - 115,000

Full time

8 days ago

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Job summary

VALIDATION ASSOCIATES LLC in Cambridge, MA is seeking an IT Infrastructure Specialist to support two key projects: Windows upgrade and asset management within a data center environment. The role requires hands-on experience installing, imaging, and upgrading Windows machines, coordinating with vendors, and maintaining asset records with ServiceNow and Jira.

You will troubleshoot hardware and software issues, document activities, and work in collaboration with researchers and Professional

Qualifications

Hands-on experience with Windows upgrade projects including upgrading machines and imaging computers.
Experience troubleshooting hardware and software issues and coordinating with vendors.
Familiarity with ServiceNow, Jira, asset tracking, and documentation management is desirable.
Experience with data center operations and hardware installation and configuration is required.

Responsibilities

Provide non-routine technical support for computer/data center operations.
Install, configure, and troubleshoot server hardware and related resources in a data center.
Maintain access control, data integrity, and file system security for the data center environment.
Monitor system performance and document utilization metrics.