Lab Client Services Specialist - PRN Outreach & Registration

Mercy Health; Lorain (OH); On-site; USD 19,286,000 - 30,307,000; Part time

Benefits offered by this job

Competitive pay and bonuses

403(b) with employer contributions

Medical, dental, vision, prescription

Paid time off and leave programs

Tuition assistance and professional发展

Job summary

Mercy Health is seeking a PRN Lab Client Services representative for Lorain Hospital. This role handles receptionist tasks, patient and specimen registration, test ordering, billing verification, and preparation for mailing results.

Responsibilities include answering calls, supporting physician offices, processing specimens, and maintaining supplies. High school diploma required; prior medical office experience preferred. Travel to off-site locations may be required.

Qualifications

• High School/GED is required.
• Medical secretarial or administrative experience is preferred.
• Experience in a medical office is preferred.

Responsibilities

• Answers and initiates phone calls.
• Supports Physician office needs.
• Investigates patient and client billing issues.
• Processes specimen and add-ons.
• Registers patients.
• Generates reports.
• Maintains inventory levels and stocks supplies.
• May perform specimen collection.

Skills

Active Listening

Service Orientation

Verbal and Written Communication

Problem Solving

Customer Service

Coordination

Organization

Time Management

Telephone skills

Keyboarding

Office machine operation

Medical Terminology

Education

High School/GED

Tools

Microsoft Office

Lab Information Systems

Phlebotomy Collection Software

Job description

Mercy Health is seeking a PRN Lab Client Services representative for Lorain Hospital. This role handles receptionist tasks, patient and specimen registration, test ordering, billing verification, and preparation for mailing results.

Responsibilities include answering calls, supporting physician offices, processing specimens, and maintaining supplies. High school diploma required; prior medical office experience preferred. Travel to off-site locations may be required.