Lab Client Services Coordinator — Patient Care

Bon Secours Mercy Health; Youngstown (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Medical, dental, vision, prescription

Paid time off

Tuition assistance

Job summary

Mercy Health in Youngstown, OH is seeking a Lab Client Service Representative at St. Elizabeth Youngstown Hospital. The role combines receptionist duties with phlebotomy-related specimen collection and patient registration to maintain efficient lab operations.

Responsibilities include order entry, result look-up, report generation and handling internal/external calls in a friendly, helpful manner. High school diploma or GED required; prior medical admin experience preferred.

Qualifications

• High School Degree or GED.
• Medical Administrative Assistant experience preferred.
• Ability to provide quality, error free work in a fast-pasted environment.
• Engage with staff and patients in a professional manner.
• Position requires travel to off-site locations.

Responsibilities

• Greet patients and community in a respectful manner.
• Collect specimens according to procedures.
• Register patients and match identity with service for safety.
• Data entry and processing of specimens per test orders.
• Answer phones and support clerical tasks in the lab.

Skills

Customer service

Professional demeanor

Data entry

Education

High School Diploma

Job description

Mercy Health in Youngstown, OH is seeking a Lab Client Service Representative at St. Elizabeth Youngstown Hospital. The role combines receptionist duties with phlebotomy-related specimen collection and patient registration to maintain efficient lab operations.

Responsibilities include order entry, result look-up, report generation and handling internal/external calls in a friendly, helpful manner. High school diploma or GED required; prior medical admin experience preferred.