Patient-Focused Lab Client Services Specialist

Mercy Home Health; Youngstown (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy Health in Youngstown, OH is seeking a Lab Client Service Representative to support laboratory operations as receptionist, collect blood and specimens, and handle registration. You will perform order entry, result look-up, report generation and assist with answering internal and external calls in a friendly, helpful manner.

Travel to off-site locations is required. The role emphasizes accuracy, customer service and teamwork in a fast-paced clinical setting.

Qualifications

• High school degree or GED required.
• Medical Administrative Assistant experience preferred but not required.

Responsibilities

• Receptionist duties and answer calls.
• Collect specimens and ensure proper processing.
• Data entry and processing of specimens per test orders.
• Register patients and manage look-up and reporting.

Skills

Customer service

Attention to detail

Professional communication

Education

High School Diploma or GED

Job description

Mercy Health in Youngstown, OH is seeking a Lab Client Service Representative to support laboratory operations as receptionist, collect blood and specimens, and handle registration. You will perform order entry, result look-up, report generation and assist with answering internal and external calls in a friendly, helpful manner.

Travel to off-site locations is required. The role emphasizes accuracy, customer service and teamwork in a fast-paced clinical setting.