Lab Client Services Specialist

Mercy Health; Youngstown (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Mercy Health in Youngstown, OH is hiring a Lab Client Service Representative to support laboratory operations by receptionist duties, specimen collection, and patient registration, ensuring timely processing and accurate data entry.

The role requires strong customer service, attention to detail, and ability to travel to off-site locations as needed; a High School diploma or GED is required, with Medical Administrative Assistant experience preferred.

Qualifications

• High School Degree or GED is required.
• Medical Administrative Assistant experience is preferred, but not required.

Responsibilities

• Greet patients and the community with excellent customer service.
• Collect specimens and ensure proper processing.
• Identify patients accurately and match identity with the service.
• Data entry and processing of specimens (labeling, centrifuging, splitting, freezing).
• Clerical duties such as inventory, stocking supplies and answering phones.
• Troubleshoot and resolve problems promptly.

Skills

Customer service

Professional communication

Travel to off-site locations

Education

High School Diploma or GED

Job description

Mercy Health in Youngstown, OH is hiring a Lab Client Service Representative to support laboratory operations by receptionist duties, specimen collection, and patient registration, ensuring timely processing and accurate data entry.

The role requires strong customer service, attention to detail, and ability to travel to off-site locations as needed; a High School diploma or GED is required, with Medical Administrative Assistant experience preferred.