Lab Outreach & Patient Services Specialist

easyservice; Lorain (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

Education support

Job summary

Mercy Health in Lorain, OH, seeks a PRN Lab Client Services receptionist to support laboratory operations. You will perform patient registration, collect specimens when needed, handle test orders and billing inquiries, and prepare results for mailing, ensuring accurate data entry and timely communication with patients and providers.

The role requires high school diploma or GED, medical office experience preferred, and the ability to work across shifts in a busy hospital setting.

Qualifications

• High School/GED required.
• Medical secretarial/administrative experience preferred.
• Experience in a medical office preferred.

Responsibilities

• Answer and initiate phone calls.
• Register patients and perform data entry.
• Process specimen and add-ons.
• Verify billing and test ordering.
• Generate reports and maintain supplies.

Skills

Active Listening

Customer Service

Organization

Time Management

Education

High School/GED (required)

Tools

Lab Information Systems

Phlebotomy Collection Software

Job description

Mercy Health in Lorain, OH, seeks a PRN Lab Client Services receptionist to support laboratory operations. You will perform patient registration, collect specimens when needed, handle test orders and billing inquiries, and prepare results for mailing, ensuring accurate data entry and timely communication with patients and providers.

The role requires high school diploma or GED, medical office experience preferred, and the ability to work across shifts in a busy hospital setting.