LA-Based Coffee Training Lead Elevate Barista Mastery

blankstreet; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Equity

Paid time off

Free coffee

Commuter benefits

Job summary

Blank Street in Los Angeles is seeking a Training Associate to elevate barista and shift lead training, from onboarding to accreditation. You will train in-store and in the lab, coach teams, and partner with Operations to build confident, capable staff delivering exceptional coffee and hospitality.

You will lead orientations, seasonal trainings, store openings, and ongoing education while driving learning across the LA market.

Qualifications

• 2+ years barista and training experience
• Ability and willingness to travel regularly between stores across LA
• Master of time management and prioritization
• Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos
• Consistently pours clean hearts, tulips, and rosettas with intentional technique
• This is a full time role (50 hours per week, 5 days a week) and requires flexibility to work outside of store operating hours, including weekends

Responsibilities

• Oversee, validate, and track each barista's journey through the new hire training program, and work with ops partners to ensure a positive experience for all.
• Support the new hire training program by assisting with in-store training, leading large group trainings at the lab, and facilitate final bar assessments.
• Provide area training support as needed by conducting shift lead training certifications, assisting with new product launches and other key initiatives.
• Drive stores toward higher product quality standards by conducting quarterly assessments for all DC and Philadelphia stores and develop actionable reporting.
• Possess in-depth knowledge of all products and recipes to maintain recipe & quality adherence in the market.
• Develop cross functional relationships to build reporting tools and provide store performance insights.
• Foster a learning culture at Blank Street, keeping teams motivated and excited to learn.
• Be an inspirational leader with coffee knowledge and passion, tailoring training approaches to individuals.

Skills

Coffee knowledge

Customer experience

Excellent communicator

Multitasker

Job description

Blank Street in Los Angeles is seeking a Training Associate to elevate barista and shift lead training, from onboarding to accreditation. You will train in-store and in the lab, coach teams, and partner with Operations to build confident, capable staff delivering exceptional coffee and hospitality.

You will lead orientations, seasonal trainings, store openings, and ongoing education while driving learning across the LA market.