L2 Desktop Support Technician | Mac OS & Intune Pro

TEKsystems; Cottonwood Heights (UT); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax benefits

Job summary

TEKsystems is seeking a Tier 2 Desktop Support technician for a contract onsite role in Cottonwood Heights, UT. You will manage laptop imaging via Intune Autopilot, configure mobile devices for Intune MDM/MAM, and resolve connectivity issues including VPN access.

The ideal candidate demonstrates strong customer advocacy, collaborates with internal teams and external vendors, and owns projects while creating clear technical and user-facing documentation to meet SLA/KPI targets.

Qualifications

• Contract desktop support role focusing on imaging and device configuration.

Responsibilities

• Manage laptop imaging via Intune Autopilot.
• Configure mobile devices for Intune MDM/MAM.
• Resolve connectivity issues including VPN access.

Skills

Desktop support

Troubleshooting

Mac OS

Apple

Tools

JAMF

Job description

TEKsystems is seeking a Tier 2 Desktop Support technician for a contract onsite role in Cottonwood Heights, UT. You will manage laptop imaging via Intune Autopilot, configure mobile devices for Intune MDM/MAM, and resolve connectivity issues including VPN access.

The ideal candidate demonstrates strong customer advocacy, collaborates with internal teams and external vendors, and owns projects while creating clear technical and user-facing documentation to meet SLA/KPI targets.