L2 Data Center Technician

Akkodis; San Jose (CA); On-site; USD 55,000 - 69,000; Full time

Job summary

Akkodis is hiring for an L2 data center technician to support the client in San Jose, CA. This onsite role focuses on installation, maintenance, troubleshooting, and repair of server and network infrastructure in a data center environment.

Ideal candidates have 2-5 years of data center experience, familiarity with server hardware, cabling, and basic Linux administration, and can follow safety and security procedures.

Qualifications

• 2-5 years of experience in a data center environment.
• Experience with server hardware and cabling.
• Basic Linux administration knowledge.
• Understanding of data center safety, security, and access control procedures.

Responsibilities

• Troubleshoot server hardware and connectivity issues and identify root causes.
• Install, replace, and upgrade server components and hardware.
• Coordinate return of defective parts to vendors per warranty/RMA.
• Perform server firmware upgrades and maintain current versions.
• Configure IP addresses and network settings on servers.
• Support network admins with server-related tasks and cabling work.
• Maintain documentation of installations and changes.
• Follow data center safety and procedures.

Skills

Data center exp

Server hardware

Linux basics

Cable types

Troubleshooting

Documentation

On-call readiness

Tools

Firmware updates

Job description

Akkodis is hiring for L2 data center technicians to support our client based in San Jose, CA!

Location: San Jose, CA (onsite)

Pay: $40-50/hr

Employment type: 1 year contract

We are seeking a skilled and detail-oriented Level 2 Data Center Technician to support the installation, maintenance, troubleshooting, and repair of server and network infrastructure within a data center environment. The ideal candidate will have hands-on experience working with server hardware, cabling, and basic Linux administration while adhering to established safety and security protocols.

Key Responsibilities

• Troubleshoot server hardware and connectivity issues, identify root causes, and perform corrective actions.
• Order, install, and replace server components and hardware as needed.
• Coordinate the return of defective parts to vendors in accordance with warranty and RMA processes.
• Perform server firmware upgrades and ensure systems are maintained at current supported versions.
• Configure IP addresses, network settings, and default login credentials on servers.
• Assist Network Administrators with server and infrastructure-related tasks, including:
• Replacing damaged or defective network and power cables.
• Re-routing cables between servers, switches, and network devices.
• Replacing optical transceivers and related connectivity components.
• Installing, upgrading, and replacing server hardware components.
• Racking, stacking, and cabling servers and network equipment for remote configuration.
• Responding to requests for hands-on support involving servers and switches.
• Maintain accurate documentation of installations, repairs, and infrastructure changes.
• Follow all data center safety, security, and operational procedures.
• Support data center operations to ensure maximum system availability and reliability.

Qualifications

• 2-5 years of experience working in a data center environment.
• Experience working with various cable types and connectors, including fiber optic and copper cabling.
• Basic knowledge of Linux operating systems and command-line utilities.
• Understanding of data center safety, security, and access control procedures.
• Experience troubleshooting server hardware and infrastructure issues.
• Familiarity with server installation, maintenance, and hardware replacement procedures.
• Ability to interpret technical documentation and follow standard operating procedures.
• Strong problem-solving and organizational skills.
• Ability to lift, rack, and install equipment in a data center environment.

Preferred Qualifications

• Experience supporting enterprise server and network infrastructure.
• Familiarity with firmware upgrades and server provisioning processes.
• Knowledge of IP networking fundamentals, including TCP/IP addressing and connectivity troubleshooting.
• Experience working with remote hands support and vendor coordination.
• Industry certifications such as CompTIA A+, Network+, Linux+, or equivalent are a plus.

Physical Requirements

• Ability to lift and move equipment weighing up to 50 pounds.
• Ability to work in data center environments, including standing, bending, and working within server racks for extended periods.
• Ability to work flexible schedules or participate in on-call support as needed.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets the individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.