L&D Manager

Frazer Jones; Phoenix (AZ); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Frazer Jones is seeking a Learning & Development Manager to lead learning, recruiter development, and sales training for the US business. Based in Phoenix, the role operates on a hybrid model with 3-4 days in the office and some travel to New York as needed.

You will design and deliver onboarding programs, recruiter academies, and ongoing coaching for both early-career and experienced recruiters, partnering with managers to identify development needs and drive engagement.

Qualifications

• Experience designing and delivering recruiter-focused training.
• Ability to run onboarding programs and academies.
• Strong commercial acumen with stakeholder management.
• Excellent facilitation and coaching skills.

Responsibilities

• Lead learning strategy for US recruitment teams.
• Develop onboarding and recruiter academies.
• Deliver sales training and coaching for performance.
• Partner with managers to identify development needs.

Skills

Learning & Development

Training Delivery

Coaching

Sales Training

Job description

Our client is a growing global recruitment business, who is seeking a Learning & Development Manager. This role will lead learning, recruiter development, and sales training for the organization's growing US business.

This is a pivotal role offering the opportunity to shape the US learning and development approach while directly influencing recruiter capability and commercial performance. You will be responsible for delivering and evolving development programs for both early-career and experienced recruiters, including new-hire onboarding, structured recruiter academies, sales and business development training, and ongoing coaching. You will partner closely with managers to identify development needs, deliver targeted training and coaching, and support high performers in reaching the next level. The role will operate with significant autonomy in the US while partnering with an established international L&D team, and will require the credibility to challenge stakeholders, set expectations, and drive engagement with development initiatives.

Our client is looking for an experienced recruitment L&D professional, a recruiter moving into a dedicated learning role, or commercially credible sales trainer who can successfully transition into a recruitment environment. Candidates should be confident facilitators with strong commercial acumen who can engage early-career employees as effectively as experienced recruiters and managers.

This role is based in Phoenix and operates on a hybrid model, with 3-4 days per week in office and some travel to New York as business needs require. Relocation candidates may be considered.

The SR Group (US), Inc. is acting as an Employment Agency in relation to this vacancy.

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