Recruitment Training & Performance Lead (US)

Harnham; Phoenix (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Harnham is seeking a Learning & Development Consultant to drive recruiter performance, productivity, and revenue growth across its US offices. This front-line, commercially focused role partners with the UK L&D team and directly influences sales outcomes through desk coaching and development programmes.

The role involves leading New Starter and Experienced Consultant programmes, coaching 1:1 at desk, and delivering high-energy workshops on sales fundamentals.

Qualifications

• Strong commercial understanding of recruitment.
• Proven experience training recruiters, or a background as a high-performing recruiter with coaching capability.
• Ideally 3–4 years’ experience as a successful 360 recruiter with consistent billing.
• Confident and engaging when delivering training to high-performing sales professionals.
• Highly commercial with the ability to turn theory into measurable sales behaviours.
• Strong stakeholder management, able to influence at all levels.
• Self-directed, resilient, and comfortable in a fast-paced growth environment.
• Clear track record of accelerating ramp-up and recruiter performance.

Responsibilities

• Lead the delivery of New Starter and Experienced Consultant programmes across US offices with revenue impact.
• Coach recruiters 1:1 at desk to improve BD activity, call quality, deal execution and fee generation.
• Deliver high-energy workshops focused on sales fundamentals, business development strategy, candidate control, and offer management.
• Partner with managers and directors to identify performance gaps and drive measurable improvements.
• Own utilisation and productivity targets through training, coaching and programme execution.
• Design and evolve sales-focused training materials, tools, and frameworks translating to on-desk results.
• Track engagement, performance progression, and behavioural adoption to support retention and sustained billing growth.
• Collaborate with Head of L&D and UK team to ensure global best practice while adapting to US market.

Job description

Harnham is seeking a Learning & Development Consultant to drive recruiter performance, productivity, and revenue growth across its US offices. This front-line, commercially focused role partners with the UK L&D team and directly influences sales outcomes through desk coaching and development programmes.

The role involves leading New Starter and Experienced Consultant programmes, coaching 1:1 at desk, and delivering high-energy workshops on sales fundamentals.