L&D Consultant

verramobility; Mesa (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Verra Mobility is seeking a Learning and Development Consultant to guide employees through onboarding, continuous improvement, and implementation training. You will partner with colleagues across the organization to align learning with business goals and ensure a high-quality trainee experience.

The role requires strong interpersonal skills, a self-motivated approach, and a track record of designing and delivering effective training solutions across various formats.

Qualifications

• Onboarding and refresher training development and delivery.
• Ability to assess learning and development needs.
• Experience in training delivery and instructional design.
• Strong communication with global stakeholders.
• Ability to report on training impact and outcomes.

Responsibilities

• Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
• Design and deliver effective training solutions for group and individual settings.
• Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
• Oversee training programs, monitor performance, and ensure continuity.
• Prepare training materials across e-learning, in-person, and virtual formats.
• Ensure trainee compliance with corporate and governmental standards.
• Develop processes to monitor post-training compliance and performance; identify risks and plan remediation.
• Evaluate and mentor trainees.
• Provide regular reports detailing training impact.

Skills

Training delivery

Instructional design

Learning needs assessment

Stakeholder collaboration

Verbal communication

Presentation skills

Education

Bachelor's degree or equivalent

Training certification(s) preferred

Tools

Microsoft Office

Job description

Position Overview

Verra Mobility is hiring a dynamic individual as a Learning and Development Consultant. You should be a friendly, self-motivated team player with strong interpersonal skills who will ultimately be responsible for guiding employees through various training programs and initiatives ranging from onboarding, continuous improvement, and implementation training. While partnering closely with colleagues across the organization to align training needs to business outcomes across Verra Mobility.

Essential Responsibilities

• Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
• Design and deliver effective training solutions for group and individual settings.
• Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
• Overseeing the training programs which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
• Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
• Ensure trainee compliance with corporate and governmental standards.
• Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
• Evaluate and provide mentoring for trainees.
• Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
• Provide regular reports detailing training impact.
• Other duties as assigned.

Qualifications

• Preferred 1-2 years of processing experience.
• Bachelor's degree or equivalent combination of education, training, or experience.
• Training and development certification(s) preferred.
• Experience in training delivery and instructional design.
• Ability to assess learning and development needs.
• Thorough knowledge of learning techniques and modalities.
• Ability to assess and report on learning effectiveness.
• Ability to effectively partner with global stakeholders inside and outside of the company.
• Excellent verbal and non-verbal communication skills.
• Lifelong learner able to drive self-development.
• Ability to grasp new technology quickly.
• Excellent skills with Microsoft Office.

Verra Mobility Values

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.